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Return Policy

Can I return my product?
All sales are final and we will not be able to accept change-of-mind returns. In cases where you DO receive a defective item, please let us know and we'd be more than happy to replace the item for you within 5 days upon receiving your item. Please contact us at +01150007171 for us to assist you with the replacement.

After Sales

Should you have any question with regards of direction of use of the product, the service that we provided, any question please contact us at Whatsapp +601150007171 . 


Product Defects

1. All parcel will be packed in poslaju flyer. If the parcel is not in good condition when you receive, please don't let the postman leave. 

    a. Take a photo of your consignment note and the parcel.

    b. Don't sign to accept the parcel, ask the postman to return to us.

    c. Send us the photos and we will ship out a new parcel within two (2) working days.

2. If you accidentally received the parcel and only found the defect products after you open the parcel,

    a. Take a photo of the defect product and send to our customer service

    b. We will do compensate within two (2) working days.

3. If you found that the product received isn't same with what you ordered,

     a. Take a photo of the defect product and send to our customer service

     b. If we are shipping the wrong product to you, you can returned back and we will send out the exact product to you within two (2) working days.


If you have any other questions, please let us know and feel free to contact us at +601150007171 for us to assist you with it.


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